Exchange Policy

Thanks for shopping Child Care Books at https://bpnimaharashtra.org/,

We are here to help if the books reached you in a damaged condition/ discrepancy between your order and what you received.

 

Exchange

You have 7(Seven) calendar days from the date you received it to inform us about the problem.

  • To be eligible for exchanging damaged books, you will need to Contact Us
    • Photo at the time you opened the package and discovered the damage.
    • Photo of the opened packing with your name and address as printed by us.
    • Receipt or proof of purchase.
  • For any other discrepancy between your order and what you received. Kindly contact us and we will do our best to find a solution.

 

Refunds

We don’t have a policy of refund for the damaged product but we exchange/ replace the books at the earliest. If we find the proof of damage to be adequate

 

Shipping

  • In case of discrepancy in the choice of language due to problems from our end courier charges will be borne by us.
  • In case of discrepancy in the choice of language due to problem from your end courier charges will be borne by You.

 

Contact Us

If you have any questions on how to return your item to us, contact us at info@bpnimaharashtra.org.